FAQs

HOW DO I NAVIGATE THE SITE?
One of the easiest methods is to use the SEARCH FUNCTION LOCATED JUST LEFT OFF THE SHOPPING CART IMAGE to find what you are looking for. All
you need it either your printer model number, (eg: Hewlett Packard DeskJet 3070A) or your cartridge number (eg: 546) Just type in either 3070 or 564. Our search engine will provide you with all products used by your machine.

Products are also divided into categories so that you can find what you need easily. Some common categories are HP [1], Canon [2], Samsung [3], Brother [4] and Epson [5].

HOW DO I PUT SOMETHING IN THE SHOPPING CART?
You can just hover your mouse over a product you are interest then click the 'Add to Cart' button with each product. Just click and the
product will be added to your shopping cart. You can put as many items as you like in your shopping cart, if you CHANGE YOUR MIND you can
always remove any unwanted products before you go through checkout, or even change quantities.

DO YOU SELL COMPATIBLE OR GENERIC CARTRIDGES?
 After literally testing dozens of different brands of compatible cartridges, we have finally found ones with quality that we can sell
to our customers. Print-Rite brand are FULLY COMPATIBLE, WITH 100% SATISFACTION GUARANTEE! and no risk of damaging your printer. We don't
have compatibles for every single printer, but the ones we do are assured to work wonderfully.

HOW CAN I PAY?
We accept most major CREDIT CARDS through Pay Pal, long regarded as the most secure way to pay for a product online. Purchasing online
couldn’t be easier or safer. We do not store credit card numbers on our servers (which is why every time you visit you will need to
re-enter your card number when checking out). We also accept DIRECT BANKING payments, if you have no credit card or you are not confident
using your credit card over the internet. We also accept payments by CHEQUE OR MONEY ORDER. Orders are always despatched after payment has
been confirmed in our bank account.

HOW COME THERE IS NO DELIVERY CHARGE?
 We ship thousands of cartridges each month right around Australia, because of this we are offered very competitive rates from the major freight companies. We will look at your location then select the fastest courier to your location. We even have our own delivery drivers in certain locations.

About Us

TonerDirect was created with a simple goal in mind; to provide quality ink and toner cartridges, at the lowest prices possible. Since 1994 we have grown from a small, privately owned business to a where we now ship from 5 Warehouses in almost every State in Australia.

We have the facilities to handle 100% of our product fulfillment. This means that we make our own inventory purchases, thus insuring that we only purchase from the most reliable suppliers of the highest quality cartridges. In addition to performing 100% of our product fulfillment, we have also built an in-house Customer Service Staff because we believe that an in-house staff is far more dedicated to satisfying your needs. And after several years of hard work, we are extremely proud of the friendly and knowledgeable in-house staff that we have assembled.

Throughout all those years we have sold hundreds of thousands cartridges. What does this mean to you? It means, we know how to do the job quickly and efficiently ensuring you will receive speedy delivery; Indeed, most orders are actually shipped out the very day they are received. As an industry leader we can bring all this to you with very substantial savings. As a member of the TonerDirect team, I am proud to serve you and we thank you for shopping at www.tonerdirect.com.au

Simon Humphries
Managing Director
TonerDirect Pty Limited

Contact

  • 1800 779 003
  • sales@tonerdirect.com.au
  • tonerdirect
  • © 2017 All rights reserved by Toner Direct